Client Portal

e-info Login                *Requires Internet Explorer

Main Features

  • Log service calls, enter meter readings, place supply orders
  • Review all of your equipment online, real time
  • View service call and meter reading history
  • Review your account status and invoice history

Key Features

  • Actively manage your office equipment, service contracts and supply ordering
  • Save time and ensure accuracy by entering meter readings online
  • Initiate service requests online
  • Quickly review the status of any pending service call or supply order






Manage your equipment and service online with Document Management Solutions and e-info!

Your Personalized Web Portal
e-info is an enhanced snap-on module for the e-automate business management system, the business information system we use to operate our business. With e-info, we can set up a personalized web portal you can use to manage and monitor your service.

Real-Time Updates
Because e-info is fully integrated with e-automate, all information is automatically updated in real time. All changes to service calls orders, equipment, and contract records will therefore be reflected in e-info on a real-time basis.

Free access to your equipment, service, and account information. Multiple user capability with customizable security. You get it all with Document Management Solutions and e-info!

Service and Order Summary

  • Enter a new service call
  • Place a new supply order
  • View scheduled calls
  • View new orders
  • View pending calls
  • View picked orders
  • View shipped orders
  • Search call history
  • View items on backorder
  • View canceled orders

Equipment and Account Summary

  • View equipment on record
  • View invoice history
  • View equipment on contract
  • View account status
  • View non-contract equipment
  • View credit status
  • Record meter readings
  • View credit limit
  • View meter readings due
  • View aging report
  • View meter history
  • Pay Invoices online